Aims:
Meetings, Milestones, Merchandising – English has become the lingua franca in the global business world. This intensive seminar offers the possibility to improve your English in a very short time.
The program looks at all the skills needed in modern office management such as professional phone calls, video conferences, mails, looking after international visitors and cutural differences in business.
Contents:
The role of English in international business
Making introductions and small talk
Understanding and controlling difficult speakers
Modern business etiquette and cultural differences (names, food, gifts etc.)
Business vocabulary for different purposes
Vocabulary problems of German speakers
A model for “correct” English
Grammar problems of German speakers
Typical translation mistakes
Active and passive telephone English
How to handle difficult callers and taking part in telephone conferences
Modern English emails
Standard words and phrases
Target Group:
Office Manager, Team Assistants and Personal Assistants who work in an international setting