Aims:
Participants learn to write professional and polite letters and e-mails with lots of practical tips and exercises that help save time when writing after the seminar. Intercultural differences in business writing are also dealt with.
Contents:
Layout and style of modern business writing
International differences in business writing
The grammar and vocabulary of writing
Politeness and diplomacy in written English
Common mistakes and how to avoid them
3 correspondence models (KISS, SCRAP, AIDA)
Getting your ideas over clearly and efficiently
Using the written word to persuade and convince
Target Group:
Personal Assistants, Assistant Managers and Office Managers with international contacts.