Aims:
If you are in a business meeting, a negotiation, part of a multinational team or just face-to-face with somebody from another culture, you have a competitive advantage from having strategies to deal with the cultural differences you will meet. This seminar provides background as well as practical examples and exercises for working and communicating across cultures
Content:
Understanding cultural differences and increasing awareness for it
Explaining your own culture
Communicating with native and non-native speakers of English
Differences in business culture (status, structure of the organization, role of the leader, the decision-making process)
Tips on etiquette (customs, manners, eating habits, politeness, humor, punctuality, taboos etc.)
Target Group:
For management, sales and administrative personnel who communicate with people of different nationalities